Refund and Returns Policy

At Chic Trove, your satisfaction is our top priority. If you’re not completely happy with your purchase, our returns and refunds policy is designed to assist you.

Eligibility for Returns

  • Returned within 30 days of receipt.
  • In its original condition, unworn, and with all tags attached.
  • Items marked as “Final Sale” are not eligible for returns.
  • Original shipping fees are non-refundable.

How to Initiate a Return

  1. Contact Us: Reach out via our Contact Us page for a Return Authorization (RA) number.
  2. Prepare Your Package: Include the RA number in the original packaging.
  3. Ship the Package: Send it to the address provided by our customer service team.

Refunds

Refunds will be processed to the original payment method within 7-10 business days after we receive your return.

Exchanges

We do not offer direct exchanges. Please return the original item for a refund and place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective item, contact us immediately via our Contact Us page for assistance.

Additional Information

If you have further questions, feel free to Contact Us.